Hooray for Blizzard!
I noticed my hack on a Saturday. I was hacked 7 days before that. I set up a ticket to the GM’s on Saturday, that night I had an email stating that they had to reserach the issue and would get back to me. Monday I received an email saying that they were restoring my account and they listed exactly what was being restored.
After all that I just wanted to say Hooray for Blizzard.
I’ve heard about expereinces people have had that haven’t turned out good and ones that took too long to get a response. I’m glad that even though Blizzard has its faults, customer service being one of them (so I’ve heard), it still came through for me. I didn’t get everything back. I noticed one thing I was looking for particularly was an epic shield I had picked up for my Paladin in a dungeon, but hey, with the amount of goods and all the funds returned I’m not going to be picky. They could have said sorry…we can’t return anything.